Functie

Main goal:

• Servicing customers form quote to invoice
• Responding on customer’s questions: telephone / email
• Back-up for teammembers

Responsibility:
Technical

• Understanding the customer’s questions
• Determining who to direct the questions too

Sales

• Support customers and account managers in daily operations
• Provide answers on technical questions or direct them to the right colleague
• Administrative support to the sales process including both inward and outbound communication

Other responsibilities

• Being a loyal teammember in a wonderfull team

Jouw profiel

Competence requirements, theoretical background/education:

• Higher secular education or equivalent by experience
• (Basic) Technical knowledge or technical interest in fluid system products

Competence requirements, practical background:

• Multilingual: Dutch / French / English
• Computer skills: Outlook / Excel
• Continuous learning
• Customer orientated
• Knowledge of SAP B1 is a plus, but not a requirement

• Bestellingen registreren
  Voorwaarden controleren (leveringstermijnen, verpakkingswijze, ...)
  De klant of de verkoper erover inlichten
• De betaling van bestellingen opvolgen (voorwaarden, facturatie, ...) of overmaken aan de betreffende dienst (boekhouding, juridische zaken, ...)
• De vraag van de klant technisch en commercieel onderzoeken (termijn van fabricatie, beschikbaarheid van producten, kost, ...)
• Klanten of leveranciers opvolgen
  Oplossingen voorstellen in geval van problemen (levering, garantie, reglement, ...)
• Telefonische oproepen ontvangen
  Klanten informeren (opvolging van de bestelling, informatie, ...)
• Kostenramingen opstellen
  Technische en commerciële gegevens overmaken aan klanten, verkopers, ... (planning, prijs, betaling, ...)

Aanbod

• You will be joining an international company that has a very family feel locally.
• Work-life balance is at the heart of the company's priorities. Quality and continuous training are essential for our client, and you will be given all the internal and external tools to develop yourself.
• You will be able to enjoy an attractive salary with competitive fringe benefits.

Solliciteren

Cristina Condorelli
0479647091
Cristina@metiselect.be