Customer Service Agent
An international company, located in Zaventem, is looking for a new member for their Italian customer service team.
They offer specialized services to diplomats.
You would be in charge of the follow up of customers:
* Customer Service Activity:
- Handle requests from new and existing customers.
* Set-up Activity:
- Process the incoming application forms;
- Process the customs forms;
- Control the documents and follow-up on missing information;
- Create the customer files in our system and keep existing customer files up to date (+ filing).
* Regular controls via control reports:
- Perform weekly and daily checks.
* Overdue follow-up
Your profile as Customer Service Agent:
* You are fluent in Italian and English;
* You have at least a bachelor's degree;
* You are customer oriented;
* You are accurate and structured in your work;
* You are communicative, flexible and a team player;
* You remain calm under pressure.
The offer:
* A full time job.
* After the interim period, there is a fix contract.
* Extralegal benefits.
Interested? Apply today!
Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at https://www.roberthalf.com/be/en/privacy.
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