Functie

We seek an enthusiastic and motivated individual to join our team in a full-time role as Manager of Training Services at the CAE Training Centre in Amsterdam and in Steenokkerszeel (Brussels Airport).

Essential Duties and Responsibilities

• Act as line manager for Training Manager &/or instructors

• Report any concerns with sufficient staffing levels to the Deputy Head of Training

• Support, supervise, guide, lead the ground school, and flight simulation training instructors

• In collaboration with the Deputy Head of Training and CFI, manage instructors’ performance issues

• Ensure that training is delivered in conformance with the ATO OM and TM, and report any discrepancy with regulations to the Deputy Head of Training

• Deal with Instructor and clients' feedback

• Responsible to report on Training KPI’s

• Promote the compliance & safety culture of the company and SMS (Safety Management Systems) & Non-Compliance reporting

• Report revision needs on all ATO courseware and manuals.

• Partner with the Sales Team to assist with potential client/cadet needs

• Other duties as requested by the Deputy Head of Training

Delegated Duties and Responsibilities

• As required represent and act on the behalf of the Deputy Head of Training

• Through the Training Managers, ground-school and flight simulation instructors ensure that training is done in strict adherence to approved Operations and Training Manuals, SOPs, and syllabi.

• Manage client training and performance issues following directives in the ATO-OM chapter 7 and escalate client’s performance issues that are beyond ATO-OM chapter 7’s scope to be managed in collaboration with the Deputy Head of Training.

• Develop renewal training footprints within the established ATO guidelines.

• Act as a signatory on behalf of the Head of Training

Jouw profiel

Required Qualifications

• Bachelor's degree from an accredited university, or relevant experience

• Valid EASA FCL

• Valid EASA SFI/TRI or SFE/TRE Rating

• EASA ATPL License

• Proven Instructor Experience in ATO or OEM.

• Experience as a manager in the flight simulation and/or aviation training industry that includes supervision of active pilot training.

• Active and outstanding knowledge of the EASA regulatory framework on licensing and training organization

• Demonstrated experience with National Aviation Authority regulations.

• 7+ years’ experience in the flight simulation and/or aviation training industry.

• Ability to travel to Amsterdam and Brussels Training Facilities.

• Proficient in the standard Microsoft Office suite as needed (Outlook, Word, Excel & PowerPoint)

Attributes and Competencies

• Instructor Expertise: Proficient in delivering instruction for AC, FFS, and ground training.

• Pilot Background: Extensive airline experience equips with comprehensive understanding of cockpit operations, flight environment, and overall airline structure.

• Community Engagement: Possesses natural leadership qualities, credibility, and is adept at fostering community bonds.

• Effective Team Player: Acts as a referee when needed, fostering collaboration and cohesion among team members.

• Fact Driven Leadership: Employs analytical thinking to make informed decisions, particularly in commercial settings.

• Management Proficiency: Business-minded with adeptness in budgeting, asset optimization, financial management, organizational (matrix) structure, change management, and ensuring efficient product delivery.

• Customer Relations: Prioritizes customer satisfaction, values feedback, initiates proactive communication, and ensures timely follow-up for enhanced client experience.

• Versatile Problem Solver: adept at addressing challenges with a structured approach, capable of delegation and oversight.

• Commitment to Excellence: Dedicated to achieving high standards and continuous improvement in all endeavours.

• De opleidingsactiviteiten administratief en financieel opvolgen en controleren
• De activiteiten van het pedagogische team plannen en coördineren (opleiders, gespreksleiders, deskundigen, ...)
• Pedagogische, professionele, technische, ... informatie en reglementeringen opvolgen en actualiseren
• De activiteiten en het administratieve beheer van het personeel opvolgen en controleren
• Een opleidingsorganisatie coördineren en aanpassen aan de pedagogische, sociale, economische, technische, ... evoluties
• De organisatie budgettair, administratief en op logistiek vlak opvolgen
• Het opleidingsaanbod bij (potentiële) deelnemers promoten
  Relaties met partners ontwikkelen
• Een dienst of een organisatie leiden
• Deelnemers pedagogisch en administratief opvolgen
  Het evaluatierapport opstellen en het aan de financiers, partners, ... voorleggen
• De voorraad opvolgen, tekorten vaststellen
  Bestellingen plaatsen
• De pedagogische middelen en noden van de organisatie bepalen
  Acties voor competentieontwikkeling, werving en opleiding, ... opstarten
• Het evaluatieproces voor opleidingen ontwerpen en opstarten
  Studies uitvoeren

Aanbod

• 8% holiday allowance
• car lease
• 25 days of holidays
• day hours with flexibility to work over the weekends (37.5 hours per week)

Solliciteren

Sahar Ghalib
sahar.ghalib@cae.com